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A Practical Guide to Managing Through Emotional Intelligence

As a leader, every action, interaction and reaction counts. Implementing emotional intelligence gives you the insight and empathy needed to create productive and positive relationships today and throughout your professional career.  Emotional intelligence tells us that we are each our own unique person. We impress our own footprint with each practice.

Learn how to expand your emotional intelligence and help your staff recognize their value within the practice. Explore approaches to superior communication where you are completely understood.

You can (re)gain a life /work balance while continuing to move forward with your profession. Enjoy real life stories that we can all relate to and interviews that offer pearls in leadership that protect your calendar, are easy to implement and benefit your office culture.

Maintaining a productive relationship and positive rapport with staff can be challenging. Sometimes you have to look at things a little sideways to reveal the most successful approaches, and utilizing increased awareness will only help you become a more effective and caring administrator. Let Common Nonsense serve as working tool and a continual resource for you in referencing successful styles and approaches to leadership.

I was first introduced to emotional intelligence when I attended a session on the topic. The presenter was amazing and caused me to reflect on several relationships with family and friends.

Susan Fink Childs, FACMPE
The founder of Evolution Healthcare Consulting, Susan Childs has over 30 years of experience directly in healthcare and is a Board-Certified Fellow. Her established professionalism with trusted and proven approaches helps practices establish conscious processes and experiences that encourage and promote self-awareness, creating high performance teams.

She is a recognized national presenter for organizations such as AAP, AAOE, MGMA, ASCENT, ACC, and the AMA. Susan also served as the ACMPE Advancement Chair with MGMA.

Ms. Childs’ objective is to help practices build compassionate, accessible care while ensuring the impactful value of each staff member is recognized and valued.

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